text
string | topics
list | topics-suggestion
sequence | topics-suggestion-metadata
dict | sentiment
list | sentiment-suggestion
string | sentiment-suggestion-metadata
dict | external_id
string | metadata
string |
|---|---|---|---|---|---|---|---|---|
How do I locate my card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3796856999397278,
"agent": null
} | null | {} |
I still have not received my new card, I ordered over a week ago. | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.04399328678846359
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3526892364025116,
"agent": null
} | null | {} |
I ordered a card but it has not arrived. Help please! | [] | [
"card_arrival",
"order_physical_card"
] | {
"type": null,
"score": [
0.043122798204422,
0.04754560440778732
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35977256298065186,
"agent": null
} | null | {} |
Is there a way to know when my card will arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.07844632863998413
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.423103004693985,
"agent": null
} | null | {} |
My card has not arrived yet. | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.09386485069990158
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3776002526283264,
"agent": null
} | null | {} |
When will I get my card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4305824041366577,
"agent": null
} | null | {} |
Do you know if there is a tracking number for the new card you sent me? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37595662474632263,
"agent": null
} | null | {} |
i have not received my card | [] | [
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.040816303342580795
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37795940041542053,
"agent": null
} | null | {} |
still waiting on that card | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4039393961429596,
"agent": null
} | null | {} |
Is it normal to have to wait over a week for my new card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3555730879306793,
"agent": null
} | null | {} |
How do I track my card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3796329200267792,
"agent": null
} | null | {} |
How long does a card delivery take? | [] | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | {
"type": null,
"score": [
0.05576562508940697,
0.037375401705503464,
0.043496813625097275
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35470345616340637,
"agent": null
} | null | {} |
I still don't have my card after 2 weeks. What should I do? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3530338406562805,
"agent": null
} | null | {} |
still waiting on my new card | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40730178356170654,
"agent": null
} | null | {} |
I am still waiting for my card after 1 week. Is this ok? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4213544726371765,
"agent": null
} | null | {} |
I have been waiting longer than expected for my bank card, could you provide information on when it will arrive? | [] | [
"balance_not_updated_after_bank_transfer",
"card_arrival",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.03769996762275696,
0.03494125232100487,
0.04277762025594711
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4260188937187195,
"agent": null
} | null | {} |
I've been waiting longer than expected for my card. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4032135307788849,
"agent": null
} | null | {} |
Why hasn't my card been delivered? | [] | [
"card_arrival",
"card_not_working",
"transfer_not_received_by_recipient"
] | {
"type": null,
"score": [
0.03939769044518471,
0.026169847697019577,
0.029000001028180122
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3805493414402008,
"agent": null
} | null | {} |
Where is my new card? I have been waiting a week! | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.03052612580358982
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4119930565357208,
"agent": null
} | null | {} |
My card still hasn't arrived after 2 weeks. Is it lost? | [] | [
"card_arrival",
"lost_or_stolen_card"
] | {
"type": null,
"score": [
0.02775931917130947,
0.0287533737719059
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3567262589931488,
"agent": null
} | null | {} |
I did not get my card yet, is it lost? | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone"
] | {
"type": null,
"score": [
0.05086272209882736,
0.031558796763420105
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3344186842441559,
"agent": null
} | null | {} |
Status of the card I ordered. | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.11675635725259781
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4249321222305298,
"agent": null
} | null | {} |
How long should my new card take to arrive? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.07171738892793655,
0.048292119055986404
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3886463940143585,
"agent": null
} | null | {} |
I ordered my card 2 weeks ago and it still isn't here? What do I do? | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.04511575400829315
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37484216690063477,
"agent": null
} | null | {} |
My card has not arrived yet, where is it? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.09507816284894943
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3834203779697418,
"agent": null
} | null | {} |
What is the tracking number for my card that was mailed? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38179317116737366,
"agent": null
} | null | {} |
I think something went wrong with my card delivery as I haven't received it yet. | [] | [
"card_arrival",
"card_payment_wrong_exchange_rate",
"wrong_amount_of_cash_received"
] | {
"type": null,
"score": [
0.029655899852514267,
0.03683662414550781,
0.04263322427868843
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3616556227207184,
"agent": null
} | null | {} |
I'm still waiting for delivery of my new card, why is it taking so long? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.03528362885117531,
0.028647856786847115
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3714747428894043,
"agent": null
} | null | {} |
I ordered a card a week ago, and it's still not here. What do I do? | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.04387114197015762
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37136146426200867,
"agent": null
} | null | {} |
i want to track the card you sent | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3868599534034729,
"agent": null
} | null | {} |
My card hasn't arrived yet. | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.08558579534292221
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3852667510509491,
"agent": null
} | null | {} |
I was expecting my new card and am wondering why I haven't received it yet? | [] | [
"why_verify_identity"
] | {
"type": null,
"score": [
0.030719423666596413
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3556385636329651,
"agent": null
} | null | {} |
How do I know when my card will arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.09505731612443924
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.42593124508857727,
"agent": null
} | null | {} |
I'm still waiting on my card to be delivered. | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.04112058877944946
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3905450999736786,
"agent": null
} | null | {} |
Does the card you sent have a way to track to it? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3592930734157562,
"agent": null
} | null | {} |
I ordered a card and I still haven't received it. It's been two weeks. What can I do? | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.030845994129776955
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3571799695491791,
"agent": null
} | null | {} |
I'm starting to think my card is lost because it still hasn't arrived, can you help? | [] | [
"lost_or_stolen_card"
] | {
"type": null,
"score": [
0.03738370165228844
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3402279317378998,
"agent": null
} | null | {} |
Is there tracking info available? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37005457282066345,
"agent": null
} | null | {} |
What is the tracking number for the card you sent? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38218390941619873,
"agent": null
} | null | {} |
Where is the tracking number for the card you sent me? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3740905523300171,
"agent": null
} | null | {} |
Why won't my card show up on the app? | [] | [
"card_not_working",
"exchange_via_app"
] | {
"type": null,
"score": [
0.034683480858802795,
0.11322855204343796
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3938237428665161,
"agent": null
} | null | {} |
I would like to reactivate my card. | [] | [
"activate_my_card"
] | {
"type": null,
"score": [
0.06564632803201675
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4108002781867981,
"agent": null
} | null | {} |
Where do I link the new card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.10832653939723969,
0.028951585292816162
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3569026291370392,
"agent": null
} | null | {} |
I have received my card, can you help me put it in the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.14904630184173584
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40478095412254333,
"agent": null
} | null | {} |
How do I link a card that I already have? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.20109660923480988
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3514435291290283,
"agent": null
} | null | {} |
I received my new card, but I don't see it in the app anywhere. What do I do? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.10003463178873062
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3735180199146271,
"agent": null
} | null | {} |
How do I re-add a card to the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.11569490283727646
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3507215976715088,
"agent": null
} | null | {} |
How do I add the card to my account? | [] | [
"transfer_into_account"
] | {
"type": null,
"score": [
0.08665728569030762
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37376078963279724,
"agent": null
} | null | {} |
Can I put my old card back into the system? I just found it/ | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35445746779441833,
"agent": null
} | null | {} |
I have one of your cards already, how do I link it? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.1505543440580368
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38728663325309753,
"agent": null
} | null | {} |
How do I link a new card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.1821090131998062,
0.03262750804424286
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35934019088745117,
"agent": null
} | null | {} |
Can I link an existing card? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.17845959961414337
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35270220041275024,
"agent": null
} | null | {} |
How do I link one your card if I have one already? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.1234457790851593
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37985339760780334,
"agent": null
} | null | {} |
How do I add a card to the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.14655867218971252
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37617021799087524,
"agent": null
} | null | {} |
Can I link my new card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.14606544375419617,
0.034108880907297134
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3592444062232971,
"agent": null
} | null | {} |
Hello, I found the card I misplaced and I need to reactive it, how do I do that? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4505824148654938,
"agent": null
} | null | {} |
Can you tell me how to link one of your cards that I already have? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.13660138845443726
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3629872500896454,
"agent": null
} | null | {} |
How do I view the card I received in the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.1250891089439392
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3740321397781372,
"agent": null
} | null | {} |
Where on the website do I go to link my card? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.1457063853740692
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3805665671825409,
"agent": null
} | null | {} |
I found my card, can I add it to the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.13682018220424652
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.387276291847229,
"agent": null
} | null | {} |
How do I link to my credit card with you? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.08384178578853607
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40842294692993164,
"agent": null
} | null | {} |
I've received my card so now I need to know how to sync it to the app. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.1095435619354248
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3592824339866638,
"agent": null
} | null | {} |
I found my card, I would like to reactivate it. | [] | [
"activate_my_card"
] | {
"type": null,
"score": [
0.05736324191093445
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42398664355278015,
"agent": null
} | null | {} |
How do I link this new card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.1510358452796936,
0.03016255982220173
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36602550745010376,
"agent": null
} | null | {} |
Can I reactivate my lost card that I found this morning in my jacket pocket? | [] | [
"lost_or_stolen_card"
] | {
"type": null,
"score": [
0.02726025879383087
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35312607884407043,
"agent": null
} | null | {} |
how do I link an already existing card? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.15414294600486755
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3513490557670593,
"agent": null
} | null | {} |
The app doesn't show the card I received. | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.10539943724870682
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3632402718067169,
"agent": null
} | null | {} |
how do I link a card I already have? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.20673996210098267
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35336560010910034,
"agent": null
} | null | {} |
I would like to link my card. How do I do it? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.23830373585224152
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36739063262939453,
"agent": null
} | null | {} |
Can you please show me where I can find the location to link my card? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.0771774873137474
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37881600856781006,
"agent": null
} | null | {} |
Where do I go if I want to link my new card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.12284217774868011,
0.02695692703127861
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3658158481121063,
"agent": null
} | null | {} |
Is there a way to make my old card usable with the app? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.11800838261842728
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.335837185382843,
"agent": null
} | null | {} |
Can I reactivate a card I thought I lost? | [] | [
"activate_my_card"
] | {
"type": null,
"score": [
0.040698859840631485
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3709176480770111,
"agent": null
} | null | {} |
How do I link my card | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.23837986588478088
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3686967194080353,
"agent": null
} | null | {} |
Where do I need to go in the app to enter my card info? | [] | [
"exchange_via_app"
] | {
"type": null,
"score": [
0.12418738752603531
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38155460357666016,
"agent": null
} | null | {} |
I have found my lost or stolen card. Is there a way I can link the card with my account through my app again? | [] | [
"exchange_via_app",
"lost_or_stolen_card",
"lost_or_stolen_phone"
] | {
"type": null,
"score": [
0.07419426739215851,
0.05113335698843002,
0.04103810712695122
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37157565355300903,
"agent": null
} | null | {} |
Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket. | [] | [
"activate_my_card"
] | {
"type": null,
"score": [
0.03554896265268326
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.391304075717926,
"agent": null
} | null | {} |
I already have one of your cards, how do I link them? | [] | [
"card_linking"
] | {
"type": null,
"score": [
0.14884231984615326
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36546772718429565,
"agent": null
} | null | {} |
How do I link my replacement card? | [] | [
"card_linking",
"change_pin"
] | {
"type": null,
"score": [
0.12045866250991821,
0.031790804117918015
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3488020896911621,
"agent": null
} | null | {} |
Can I link another card to my account? | [] | [
"card_linking",
"transfer_into_account"
] | {
"type": null,
"score": [
0.08291518688201904,
0.054135147482156754
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35627225041389465,
"agent": null
} | null | {} |
I need to know your exchange rates. | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.188825324177742,
0.030390240252017975
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4115801453590393,
"agent": null
} | null | {} |
What exchange rates do you offer? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.026532405987381935,
0.19785992801189423,
0.02845137007534504
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41443467140197754,
"agent": null
} | null | {} |
How did you come up with your exchange rates? | [] | [
"card_payment_wrong_exchange_rate",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.02736799046397209,
0.17636726796627045,
0.040504418313503265
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4114339351654053,
"agent": null
} | null | {} |
Where do you guys acquire your exchange rate? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.026189807802438736,
0.14837568998336792,
0.027485353872179985
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4234415292739868,
"agent": null
} | null | {} |
How do I find the exchange rate? | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.25969985127449036,
0.035740599036216736
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4461766183376312,
"agent": null
} | null | {} |
What are your international exchange rates? | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.12494728714227676,
0.026229284703731537
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43481308221817017,
"agent": null
} | null | {} |
How often do your exchange rates change | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.11655275523662567,
0.02940567396581173
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3984549343585968,
"agent": null
} | null | {} |
Please advise what is the exchange rate | [] | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.032821640372276306,
0.026451779529452324,
0.30984029173851013,
0.0462699756026268
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.43281272053718567,
"agent": null
} | null | {} |
How are exchange rates calculated? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.027252458035945892,
0.2388119250535965,
0.034054480493068695
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42610040307044983,
"agent": null
} | null | {} |
what are exchange rates based on | [] | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.0292842797935009,
0.03264857456088066,
0.27916261553764343,
0.041501324623823166
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.448575884103775,
"agent": null
} | null | {} |
what are exchange rates | [] | [
"card_payment_wrong_exchange_rate",
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.03096877783536911,
0.0385311059653759,
0.30525684356689453,
0.041411396116018295
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.44754093885421753,
"agent": null
} | null | {} |
What are the most current exchange rates? | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.17626424133777618,
0.03318697214126587
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41837161779403687,
"agent": null
} | null | {} |
Can you explain your exchange rate policy to me? | [] | [
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.1816229373216629,
0.0380406379699707
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.41675886511802673,
"agent": null
} | null | {} |
Is it a good time to exchange? | [] | [
"exchange_charge",
"transfer_timing"
] | {
"type": null,
"score": [
0.0312851183116436,
0.030317284166812897
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38477373123168945,
"agent": null
} | null | {} |
What is the exchange rate like on this app? | [] | [
"exchange_rate",
"exchange_via_app",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.10451380908489227,
0.06396010518074036,
0.030192967504262924
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.395376980304718,
"agent": null
} | null | {} |
Do you have a list of exchange rates? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.02777131460607052,
0.1851772516965866,
0.02682255581021309
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.42207738757133484,
"agent": null
} | null | {} |
Can you tell me where you get your exchange rates? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.02729567512869835,
0.17934595048427582,
0.02774643711745739
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4224686920642853,
"agent": null
} | null | {} |
Will I get a curreng foreign exchange rate? | [] | [
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.11590038239955902,
0.026295142248272896,
0.056599512696266174,
0.026700783520936966
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.39251086115837097,
"agent": null
} | null | {} |
What currencies is an exchange rate calculated in? | [] | [
"exchange_rate",
"fiat_currency_support",
"supported_cards_and_currencies",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.19888000190258026,
0.027109835296869278,
0.05584140494465828,
0.03677861765027046
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4532162845134735,
"agent": null
} | null | {} |
Where do you get your exchange rates from? | [] | [
"exchange_charge",
"exchange_rate",
"wrong_exchange_rate_for_cash_withdrawal"
] | {
"type": null,
"score": [
0.02840416692197323,
0.16718193888664246,
0.029673907905817032
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.4369249939918518,
"agent": null
} | null | {} |